FAQs

How will my image look?

You will be emailed a proof and it will give you a really good understanding of the final printed and stretched canvas.

If we don't think your print will look good, we won't print your canvas. 

You only pay if satisfied when you pick up your print from our studio. For this reason; once your print leaves the store there are no returns, obviously.


How do I hang my canvas print when I get it? 

Stretched canvas prints are so easy to hang. Stick a nail (or two, depending on this size of your canvas) in the wall and let your canvas print sit on the wooden lip. 


You think Toronto is the centre of the world, what happens if I live in Winnipeg or somewhere even weirder?
Use our sister company CanadaPhotoCanvas.com

How long will the canvas last?
The canvas material we use is archival quality and has a specifically designed light coating for superior colour gamut and resolution. Canvases are only intended for indoor use, but even in display of direct window light should still last for 10-15 years - if cared for properly.

 

How do I clean my canvas?
On the white areas (only) use a pencil eraser. The canvases are durable and resist most scratches and smudges. Years after from your purchase, if the canvas gets nicked and looses ink in a certain areas it can be touched up with felt–tip markers or paint.

 

What is your turnaround time?
We always update that at the top of this page. If you have a rush request please call us for assistance.

 

Can I come in and talk to you about all this? Or just see some examples. 
Yes! Pop-in when we're open (Open hours) or call us if you want to arrange an appointment outside those hours. 

 

Do you have frame options?
Yes. If you want a frame too we can do simple frames, or advise you where to go for ornate stuff. 


Will you make it for me and my friend will pick it up? I'm not in Toronto.
Sure. Just tell us the name of the person that's going to pick it up. 


How do I know you guys are good at Photoshop?
We teach it. We own AdobeTrainingToronto.com - book a course if you like. We also operate Adobe.london in the UK.


Will you do me a collage or a multi-panel print?
Yep.  You can make your own collage at picmonkey.com, or we will do it using Photoshop. As for triptychs and other multi-panel prints; easy, just tell us what you want when you email us. 


Will you scan my picture if I bring it in?
Yes. There might be a small fee - but not if it's a quick scan.


Will you stretch MY canvas?
We can stretch your prints (paintings from Cuba etc.). Yes, call for a quote. We are WAY cheaper than framing places, but do check to make sure you're comfortable.