FAQs

How will my image look?

You will be emailed a proof and it will give you a really good understanding of the final printed and stretched canvas.

If we don't think your print will look good, we won't print your canvas. 

You only pay if satisfied when you pick up your print from our studio. For this reason; once your print leaves the store there are no returns.


How do I hang my canvas print when I get it? 

Stretched canvas prints are so easy to hang. Stick a nail (or two, depending on the size of your canvas) in the wall and let your canvas print sit on the wooden lip. 


How long will the canvas last?
The canvas material we use is archival quality and has a specifically designed light coating for superior colour gamut and resolution. Canvases are only intended for indoor use, but even in display of direct window light should still last for 10-15 years - if cared for properly.

 

How do I clean my canvas?
On the white areas (only) use a pencil eraser. The canvases are durable and resist some scratches and smudges, but darker areas can scratch and smudge if you leave them near naughty children. Years on, if the canvas gets nicked and loses ink in a certain areas it can be touched up with felt–tip pen or paint. Don't use a damp cloth. Dry microfiber cloth ideal.

 

What is your turnaround time?
We always update that at the top of this page. If you have a rush request please call us for assistance.

 

Can I come in and talk to you about all this? Or just see some examples. 
Yes! Pop-in when we're open (Open hours) or call us if you want to arrange an appointment outside those hours. 

 

Do you have frame options?
Yes. If you want a frame too we have simple floating frames. We can advise you where to go for ornate stuff. 


Will you make it for me and my friend will pick it up? I'm not in Toronto.
Sure. Just tell us the name of the person that's going to pick it up. 


How do I know you guys are good at Photoshop?
We teach it. We own AdobeTrainingToronto.com - book a course if you like.
We also operate AdobeTrainingCourses.com in UK & Lisbon, Portugal in case you need some sun.


Will you do me a collage or a multi-panel print?
Yep.  You can make your own collage using picmonkey.com, or we'll do it for you using Photoshop. As for triptychs and other multi-panel prints; easy, just tell us what you want when you email us. 


Will you scan my picture if I bring it in?
Yes. There might be a fee of $10. 


Is it always pay on pick-up... no matter how big my order is?
You may have to pay a deposit if your order is over $250+HST. Or if you are Bernie Madoff.


Where can I get a load of cool royalty-free images, high resolution so they'll look good on canvas?
Pexels.com or come in-store and we will help you search for what you want.


Will you stretch MY canvas?
We can stretch your prints or paintings, no matter where you got them, yes. Call for a quote. We are normally WAY cheaper than framing places, but do check around to make sure you're comfortable.